Consumer and Auto Loan Servicing Solutions

Putting customers in the driver's seat

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Our experience providing consumer lenders with innovative loan servicing solutions and back-office support goes back more than 25 years. When clients partner with us for consumer or auto loan servicing, collections and leasing application management, they shift from the many fixed costs of owning, licensing, upgrading, managing, and supporting systems and platform infrastructure to demand-based Software as a Service with flexible pricing structures.

We help clients cost effectively and efficiently support a wide range of loan and lease products. We can quickly transform your consumer or auto loan and lease servicing operations performance by rapidly implementing one of our advanced consumer finance applications, with tailored features targeted to your specific objectives.

As one of the nation’s largest application service providers for consumer loan servicing systems, we support more than nine million consumer loans and manage over $60 billion in loan assets.

Investing in Your Success

Our applications experts are focused on helping you realize measurable business value and achieve lasting return on your application investment. We’ll work with you to enhance or implement your consumer or auto loan servicing system, your collections system, your leasing system or a component of any of these.

We help our clients:

  • Reduce costs
  • Improve customer service
  • Attract customers and grow relationships
  • Increase operational efficiency
  • Increase security and scalability
  • Leverage innovative technology and systems
  • Increase dollars collected
  • Maximize productivity and efficiency

Breakthrough Technology

We have a preferred relationship with consumer loan software giant Shaw Systems and a state-of-the-art user interface, Conduent Loan Manager, that completely transforms the consumer and auto loan servicing and collections user experience. This revolutionary browser-based technology offers breakthrough ease and efficiency for loan servicers and collectors.