Industry-Leading Business Process Outsourcing Solutions (BPO)

Driving exceptional outcomes for businesses and governments

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We help organizations work more efficiently to drive results

As one of the original pioneers in business process outsourcing (BPO) and a leader today, Conduent has deep and diversified expertise across a range of industries and business process outsourcing solutions. We help businesses and governments provide essential services to millions of people every day while making a measurable impact on their operations.

  • Optimize processes

    Be more efficient, flexible and secure

  • Improve experiences

    Drive engagement and loyalty of end users

  • Reduce costs

    Create value through people, process and technology at scale

Driving process efficiency and results for leading organizations

Top U.S. health plans
Top global automakers
Top U.S. banks

Recognized as a global BPO leader

  • Leader in CX Services

    ISG, Gartner

  • Leader in Healthcare


  • Leader in HR & Learning Services

    ISG, Everest Group, BrandonHall

  • Leader in Finance & Accounting Services

    Everest Group, ISG

  • Top 50 BPS Providers, #8

    Everest Group

  • Top 15 Sourcing Index Standouts


Improving the lives of millions every day

Whether it’s serving nearly 75% of insured lives in the U.S., delivering 60 million seamless employee interactions, driving 99% customer satisfaction, reducing traffic congestion by 15%, or supporting nearly 49 million Medicaid recipients annually, our solutions and services positively impact the lives of millions of people every day and help end users interact with our clients in ways that are more personalized, seamless and satisfying.

Our associates around the globe are motivated and energized by the positive difference they make in the lives of the people and communities we serve.

At Conduent, we’re taking a client-centric approach to becoming the leading business services partner for companies and governments worldwide.


Connect with an expert to find the best solution for your business.

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