Conduent Online Privacy Policy

View our online privacy policy covering the websites that belong to Conduent and how we handle website interactions.

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1-877-414-2676Contact Online

Introduction

This is the Online Privacy Policy of Conduent in the United States.

This privacy policy covers the websites belonging to Conduent (“Conduent” or “we”) in the United States. It does not cover the websites of Conduent subsidiaries or affiliates who publish their own policies.

At Conduent, privacy on the Internet means that:

  • Conduent informs its website users (“you”) how it uses personally identifiable information that is collected online;
  • Conduent maintains confidentiality and security safeguards for personally identifiable information;
  • You have control over personally identifiable information you decide to submit to Conduent; and
  • You can opt-out of receiving commercial email from Conduent at any time.

Conduent maintains the information it receives online in strict confidence; information you submit to Conduent is not sold to or shared with third parties, except our subsidiaries, affiliates, agents and partners as described in this policy.

Conduent reserves the right to notify you about administrative matters that pertain to your Conduent products or services. We may disclose your personally identifiable information, as required by law or regulation, in connection with law enforcement, fraud prevention, or other legal action; or if Conduent reasonably believes it is necessary to protect Conduent, our customers, or the public. Although we do not currently anticipate a change in our corporate status, in the event of a merger or acquisition of the company or a substantial portion of its assets, Conduent may disclose, transfer or sell personal information collected online to the surviving or acquiring party, respectively. Personal information collected online will remain subject to promises made in this Online Privacy Policy.

If you would like to contact Conduent without submitting personally identifiable information online, you can reach a Conduent representative by calling 1-877-414-2676.

Privacy Complaints.

Conduent commits to resolve complaints about your privacy and our collection or use of your personal information. Inquiries or concerns regarding this privacy policy should be directed to the Business Ethics and Compliance Office.

To report your inquiries or concerns to the Business Ethics and Compliance Office please contact the Conduent Ethics Helpline. The Conduent Ethics Helpline is confidential and anonymous, if you so desire, and is available online and via a toll-free number listed below.

Conduent
Conduent Business Ethics and Compliance Office
2828 N. Haskell Ave., Bldg.1 – 9th Floor
Dallas, Texas 75204
USA

Collection of Personally Identifiable Information

You may choose to give us personally identifiable information online to allow us to communicate with you or provide you with services. Our online forms ask for a small amount of relevant information, such as name, email, street address, and phone number. If you make a purchase, we may ask for your credit card number and billing information. Job applicants may be requested to provide information such as educational background, employment experience, and job interest.

We may also collect information about your visits to our websites, including your Internet Protocol (IP) address, browser type and language, location information and details of your browsing patterns. This is more fully described under the section entitled “Cookies, Web Beacons and AdChoices” below. We collect this information to determine such things as the number of visitors to various parts of our websites and to personalize your experience on our sites, and tailor our interactions with you.

If you do not want to give personally identifiable information to Conduent online you may communicate with us through the postal addresses or the phone or fax numbers that we also provide on our websites or in this policy. Conduent does not direct any part of its website to children under 13 years old and does not knowingly collect personally identifiable information from children.

Personally identifiable information that is submitted in a business capacity may be merged with available business data base directories.

Personally identifiable information collected may be stored and processed in the United States or any other country in which Conduent or its subsidiaries, affiliates, agents or partners maintain facilities, and by using this website, you consent to any such transfer of information outside of your country.

Why Does Conduent Collect Personally Identifiable Information?

Conduent uses personally identifiable information submitted online to:

  • respond to your questions;
  • provide customer support;
  • share news, updates, or helpful tips about Conduent products and services;
  • inform you of special promotions;
  • sign up for online services;
  • evaluate job applications;
  • customize, analyze, and improve our products, services, technologies, communications and relationships with you; and
  • deliver products and services requested by you.

Communication Preferences.

Conduent may send commercial email to you advertising our products and services. You can also subscribe to various product and service-specific communications on our websites. If you receive commercial email from Conduent and wish to discontinue these mailings, you may unsubscribe at www.conduent.com/unsubscribe. You may also mail an unsubscribe request to:

Marketing Privacy Preferences
Conduent
100 Campus Dr
Suite 200
Florham Park, NJ
07932

This unsubscribe option does not apply to communications primarily for the purpose of administering order completion, contracts, support, product safety warnings, software updates, or other administrative and transactional notices, the primary purpose of which is not promotional in nature.

Security of Personally Identifiable Information

Conduent maintains strict access control over personally identifiable information.

Only authorized Conduent personnel, and those of our subsidiaries, affiliates, agents, and partners are allowed to handle information submitted to Conduent online.

Conduent’s websites store personally identifiable information in password-protected environments on servers that are located in the United States. These servers are subject to Conduent’s information security policies, standards, and procedures.

Our agents and partners protect personally identifiable information.

When you arrange for services online from Conduent it may be necessary to transfer personally identifiable information to our subsidiaries, affiliates, agents or partners, who then fill the orders or provide the services. Conduent requires that its subsidiaries, affiliates, agents and partners handle personally identifiable information with the same concern for personal privacy as Conduent.

Access to Information

You may contact Conduent to check the accuracy of your personally identifiable information or to request that your information be updated or deleted by writing to the Conduent Ethics Office at:

Conduent
Conduent Business Ethics and Compliance Office
2828 N. Haskell Ave., Bldg.1 – 9th Floor
Dallas, Texas 75204
USA

or by filing a report with the Conduent Ethics Helpline: www.conduent.com/ethicshelpline or 1-844-330-0221.

Please indicate “Access” in the subject line and let us know the details of your request in the body of the message. Conduent reserves the right to confirm your identity and to modify the scope and number of requests.

Cookies, Web Beacons and Privacy Choices

What is a cookie?

Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used in order to make websites work efficiently, as well as to provide information to the owners of the site. Cookies are useful because they allow a website to recognize your device, letting you navigate between pages efficiently, remembering your preferences, and generally improving your experience.

How does Conduent use cookies?

Conduent uses cookies to recognize repeat visits to our websites and to facilitate Web navigation and online shopping. The cookies store your country and language, along with an assigned random session ID. In some cases, the cookies store name and address information so you do not have to re-enter this information in multiple forms.

The cookie information that Conduent collects helps us track the number of visitors to our websites over time and determine whether these were new or repeat visits.

Conduent also works with third party advertising partners that use cookies to deliver Conduent advertising on other websites and to measure the performance of our advertising campaigns.

What is a Web Beacon?

A web beacon is an electronic image that can be used to recognize a cookie on your computer or other device when you view a web page or email.

How does Conduent use Web Beacons?

Conduent and our third party advertising partners may use web beacons on our websites, in our emails, and in our advertisements on other websites to measure the effectiveness of our websites and our advertising. For example, web beacons may count the number of individuals who visit our websites from a particular advertisement or the number of individuals who open or act upon an email message.

Can I block cookies and web beacons?

Yes, the ability to enable, disable or delete cookies can be controlled though your website browser. Consult the “Help” menu of your browser application for details. If you block the use of cookies, you will not be able to use some of the features on Conduent websites, including the shopping cart and online account management services. You can make some web beacons unusable by disabling cookies.

Links to non-Conduent websites.

Other websites that may be accessed through our website, such as through social media buttons or other links, may collect certain information about you through the use of cookies, web beacons and other features. We do not have access to or control over the cookies or other features that these third party sites may use, and the information practices of these third party websites are not covered by this Online Privacy Policy. Please contact them directly for more information about their privacy practices.

Privacy Choices: How does Conduent use Interest-Based Advertising?

Websites cooperate with online advertisers to collect information about visitors to present ads that are more useful and relevant. This is known as interest-based advertising or online behavioral advertising. Conduent and our third party advertising partners may use cookies and web beacons to deliver interest-based ads that are relevant and targeted to our customers and prospects.

What information do Conduent websites collect for interest-based advertising?

Conduent and our third party advertising partners may use cookies or web beacons to collect information for the purposes of interest-based advertising based on your visits to Conduent.com and other web sites. These cookies identify the pages you view, the links and ads you click on, other actions you take on those websites, and the referring website. Similarly, online advertisers use cookies to deliver advertising to you for companies other than Conduent based on your visits to Conduent.com and other websites. When delivering interest-based ads, Conduent adheres to the Self-Regulatory Program for Online Behavioral Advertising.

Can I control the interest-based advertising that Conduent web sites collect about me?

Yes, Conduent provides a tool to opt-out of data collection by companies that adhere to the Self-Regulatory Program for Online Behavioral Advertising.

Contact Us

We welcome questions or comments about our Online Privacy Policy. You may also contact us if you feel that your personal information is used in a way inconsistent with this policy. File a report using our Web submission tool on www.conduent.com/ethics or call 1-844-330-0221 if you are in North America. International numbers are available on www.conduent.com/ethics. You may also contact us via postal mail at:

Conduent
Conduent Business Ethics and Compliance Office
2828 N. Haskell Ave., Bldg.1 – 9th Floor
Dallas, Texas 75204
USA

  • If you have questions about Conduent products or services, call us toll-free at 1-877-414-2676.
  • More contact information is available on www.Conduent.com if you are outside the United States and Canada, and/or if you have questions about corporate information, research and innovation, or services.

Policy Updates

Conduent reserves the right to make changes to this policy. If we make changes, we will revise this Online Privacy Policy to reflect such changes and revise the effective date of the policy.

Policy Effective Date: January 1, 2017.