Innovation

Digital Integrated
Payments Hub

Bringing speed, security and savings
to the digital payment process.

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digital payments capabilities

Take payments from weeks to minutes

Consumers are driving a revolution in digital payments, pushing organizations across industries to adapt. For many, using a smartphone, watch or other device to send and receive payments is easy, convenient and more secure than slow, costly methods like mailing a check. Our Digital Integrated Payments Hub enables your organization to eliminate disparate processes and paper with automated, direct payments and real-time tracking –– taking you from fund request to reconciliation in under four minutes.

  • Faster payments

    Cut processing times from 10+ days to four minutes or less.

  • Lower costs

    Reduce costs up to 60% vs. mailing paper checks.

  • Improved security

    Pass data via a secure token. No bank info needed.

digital payments capabilities

In a digital world, paper checks just don’t cut it.

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82%
of consumers in the U.S. currently use digital payments across devices1.
65%
of consumers believe digital payments are the most secure option over cash or paper checks 2.
73%
of consumers say the type of payment options available influences what businesses they choose 3.

How it works

Our Digital Integrated Payments Hub uses a simple API to seamlessly integrate with your existing systems and enable your organization to both receive funds from consumers and vendors or disburse funds directly into their accounts with instant notifications. Through our partnership with leading financial institutions and Zelle®, we provide secure access to global, real-time presentment and payment capabilities through a single platform that tracks the status of customer transactions from initiation to completion for enhanced transparency and certainty. 

For disbursements, by using a secure token (phone number, email address, etc.), there is no need to collect personal bank account routing information, making the whole process faster and more secure. Our Engagement Center experts are also available 24/7 to field consumer inquires for payments such as refunds — removing the need for any manual intervention for your organization.

conduent payment hub capabilities

A better experience for modern payment needs

  • Parking
  • Legal settlements
  • Tolls
  • Refunds
  • Rebates
  • Vendor payments
  • Fines and violations
  • Real estate payments
  • Claims payments
  • Government payments
  • One-time payments
  • Recalls

Connect with an expert to learn about digital payments for your organization.

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1Payment Industry Intelligence, 80% of Consumers Now Use Digital Payments, 2022

2Onbe, Survey Reveals Strong Consumer Demand for Digital and New Payment Options, 2022

3Thryv, Consumers Prefer to Pay Digitally Instead of Using Cash, Select Vendors Who Offer Cashless Payments, 2022