Commercial Solutions

Enhance customer and employee experiences while optimizing key business operations.

Accelerate your agility with people, process and technology

Today, every type of business is trying to do more with less. Providing information or services to people on-demand across channels and devices is the new expectation. To differentiate and stay top of mind, your organization must be available with quick, accurate content whenever and wherever your clients, customers, members or employees need you. From real-time engagement, to better global payroll accuracy, to improving insurance claims and financial services, our business process solutions, impactful insights and dedicated specialists enable businesses of any size to rapidly scale to create outstanding experiences with every interaction.

  • Enhance customer experiences

    Add value to each interaction and build loyalty throughout the customer lifecycle

  • Empower your people

    Enable healthy, engaged and productive workforces from recruitment to retirement

  • Optimize key operations

    Scale efficiently with automation while reducing risk across key business functions

Work smarter while reducing costs

With our deep expertise and unique breadth of business performance solutions, Conduent is a trusted advisor to 80 of the Fortune 100 across 15 industries. We understand the ongoing challenges for your business and are ready to partner with you to achieve better outcomes and financial growth. Through our 24/7 global delivery to over 200 locations, backed by a powerful combination of people, process and technology, we support end to-end customer and employee journeys across healthcare, insurance, financial processes and more. Using our tools and analytics to create efficiencies throughout every corner of your organization, we streamline pathways with personalized experiences that accelerate resolutions and reduce costs, so you can advance your core mission.

30%
reduction in contact center inquiries
3.7B
documents digitized, indexed and classified annually
$18B
in bill reduction achieved annually from 28M workers compensation bills

Connect with an expert to find the best solution for your business.

Contact Us