Technology Innovation
at Conduent

Staying essential to your customers and end-users requires constant innovation

Technology evolution is constantly transforming the way people interact with the world — raising their expectations every day. Today’s end-users — customers, commuters, citizens, patients, employees — demand individualized, immediate and intelligent interactions in everything they do, creating an innovation imperative across all business and government sectors.

Analytics clients today look not just for in-depth insights but cognitive solutions to their business problems. Conduent’s proprietary platforms, tools, and advanced models address individual client needs in a unified approach across target verticals and a range of functions.

Ivan Kotzev, Lead CX Analyst at NelsonHall

Put our technology platforms to work for your business

At Conduent, innovation is part of our DNA. We work with our clients every day to help them
transform their business through the power of our technology platforms combined with our strong
partner eco-system. We work on behalf of our clients to manage data-intensive, repeatable,
individualized interactions happening at massive scale.

At Conduent, we take a continuous innovation approach to use the latest in digital technologies to
provide modern digital experiences and better outcomes for our clients and their end-users.


Creating augmented or fully automated business processes to save time and resources. Learn More


Leveraging the power of mobile for digital interactions wherever the customer is, whenever they want to engage. Learn More


Harnessing data across value chains to gain insights that drive better business outcomes. Learn More


Conduent's AI Conversation Platform for more personalized and convenient experiences. Learn More


Enhancing the transparency, timeliness and traceability across ecosystems. Learn More

Conduent Labs:
Improving outcomes one interaction at a time

Conduent Labs is our core research engine, powered by scientists and engineers who are 100% devoted to technology innovation. These experts work hand-in-hand with Conduent business teams to identify end-user demands, understand market trends and analyze how our core technologies can be employed. From there, they determine the technologies and platforms we’ll create next to help our clients deliver individualized, immediate and intelligent end user experiences.

Latest Insights

Conduent Experience Center
at Florham Park

Through data visualization, touch table exploration, dynamic videos, interactive demonstrations and digital workshop sessions, you will be guided through an immersive experience and discover solutions to key industry problems, helping transform your business, stay ahead of technological disruption and remain competitive. The Experience Center offers new ways to workshop ideas and interact with technologies firsthand, while engaging with Conduent’s business portfolio.

Let's get started

Conduent’s Innovation Assessments & Insights (IA&I) methodology starts with a data driven assessment of your business by our experienced analysts. We’ll come into your organization, talk with your team, make observations and document existing processes. From there, we’ll create an action plan that addresses your greatest roadblocks to innovation and delivers a step-by-step roadmap to achieving transformative results.

Get Started Now