Innovation at Conduent

Staying essential to your customers and end-users requires constant innovation

Technology evolution is constantly transforming the way people interact with the world — raising their expectations every day. Today’s end-users — customers, commuters, citizens, patients, employees — demand individualized, immediate and intelligent interactions in everything they do, creating an innovation imperative across all business and government sectors.

Latest Insights

Put our innovation practices to work for your end-users

At Conduent, innovation is part of our DNA. We work with our clients every day to help them transform their business through the power of our technology platforms, our ability to harness data for insights and our dynamic partner ecosystem. Every technology we pursue and every technology decision we make is in service of our clients and their end-users.

At Conduent, we take a continuous innovation approach to modernizing the technology that underpins our platforms in each of the following areas so you can remain essential to your customers.


Creating augmented or fully automated business processes to save time and resources. Learn More


Leveraging the power of mobile for digital interactions wherever the customer is, whenever they want to engage. Learn More


Helping our clients understand and harness the data driving their businesses. Learn More


Conduent's AI Conversation Platform for more personalized and convenient experiences. Learn More


Enhancing the transparency, timeliness and traceability of interactions. Learn More

Conduent Innovation Center
at Florham Park

Through data visualization, touch table exploration, dynamic videos, interactive demonstrations and digital workshop sessions, you will be guided through an immersive experience and discover solutions to key industry problems, helping transform your business, stay ahead of technological disruption and remain competitive. The Innovation Center offers new ways to workshop ideas and interact with technologies firsthand, while engaging with Conduent’s business portfolio.

Conduent Labs
Improving outcomes one interaction at a time

Conduent Labs is our core research engine, powered by scientists and engineers who are 100% devoted to technology innovation. These experts work hand-in-hand with Conduent business teams to identify end-user demands, understand market trends and analyze how our core technologies can be employed. From there, they determine the technologies and platforms we’ll create next to help our clients deliver individualized, immediate and intelligent end user experiences.

Conduent Labs US

For more than 50 years the innovations developed in our US research centers have contributed to some of our most successful products and services.

Conduent Labs India

Initiated in January 2009, Conduent Labs’ India charter is to explore, develop and incubate innovative services for our global customers, with a special focus on emerging technologies.

Let's get started

Conduent’s Innovation Assessments & Insights (IA&I) methodology starts with a data driven assessment of your business by our experienced analysts. We’ll come into your organization, talk with your team, make observations and document existing processes. From there, we’ll create an action plan that addresses your greatest roadblocks to innovation and delivers a step-by-step roadmap to achieving transformative results.

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