Payment and Eligibility Solutions

Modernizing IT to help agencies digitally transform and deliver mission critical services and solutions

Every day, government agencies work diligently to process thousands of disbursements to get constituents and residents the health and human service program benefits they need. As benefit demands increase due to our ongoing public health and economic crises, public service delivery roadblocks in processing payments, managing records, issuing licenses and reviewing claims creates logistical hurdles.

Conduent helps government agencies leverage data and achieve public sector transformation to better serve constituents. We offer solutions for government payments and healthcare, as well as eligibility and enrollment, child support and case management.

Staying resilient together in the face of uncertainty

  • 20% of U.S. COVID-19 cases

    tracked with Conduent’s Maven disease surveillance and outbreak management system

  • Nearly 13% of U.S. population

    supported with Medicaid and eligibility benefits

  • More than $80 billion disbursed

    to constituents for federal, state and local government support

With nearly 50 years of experience, Conduent continues to integrate, implement, and enhance systems for Medicaid, CHIP and other public government programs.

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Conduent’s Solutions For The Public Sector

  • Approximately 25 million U.S. cardholders

    supported with digital payment solutions - including > 40% of payments under SNAP

  • 20+ Years

    of EBT experience

  • 10 million EBT cases

    supported every month (half of the U.S. EBT market)

  • 30+ million customers served

    annually with government healthcare services (including 23 million Medicaid and CHIP beneficiaries)

  • 34 years

    of experience with healthcare eligibility and enrollment services

  • $65M

    saved with fraud prevention

Key Insights