HCP Engagement Solutions

Increase access and engagement to drive product sales.

Leverage our nearly 30 years of experience in physician detailing, tailored message delivery and multichannel campaign support to pull through your sales and marketing initiatives.

IntelliHealth for healthcare professionals

Custom-designed, AI-enabled solutions to engage HCPs, expand market access and improve customer experiences.

of surveyed physicians said COVID-19 will have a lasting impact on live meetings with pharma reps.
of physicians see room for improvement in how pharma communicates with them.1
of physicians have been spammed by at least 1 pharma company.2

Integrated sales support

Our remote engagement teams supplement or complement field or hybrid sales teams to help pharma companies expand their reach and increase market share. Gain an added advantage with our integrated support:

  • Developing leads through customer profiling and segmentation
  • Engaging with best practices for continuous improvement
  • Leveraging advanced IntelliHealth technology to expand your reach, drive efficiency and free-up your teams to focus on revenue generation
Evolution of Benefits Administration - Podcast

Omni-informed, customer-centric engagement

Through a 360-degree approach and multiple reach strategies, we foster omni-informed, data-driven, customer-centric engagement that helps elevate HCP experiences.

Combining various data sets, we create a single view of the HCP and deliver impactful, personalized messages through their preferred channels, expanding beyond email and phone to also include:

  • Video detailing
  • e-Detailing
  • AI-enabled chat

An intelligent technology ecosystem

Infographic illustrating Intellihealth's product attributes

The IntelliHealth Access platform

IntelliHealth is the best-in-class, cloud-based platform powering our integrated HCP engagement solutions.

This dynamic technology enables:

  • AI-enabled engagement and benefits verification 
  • Seamless application programming interface API-enabled integrations 
  • Data-driven analytics
  • Predictive next best actions 

IntelliHealth facilitates all aspects of sales engagement with an automated approach that fosters better insights and real-time decision-making.

Pharmacy services

Retail pharmacy engagement

The retail pharmacy segment is often overlooked as a professional audience capable of maximizing medication brand performance at every stage of a product’s life cycle. Patients largely trust their pharmacists and often make purchase decisions based on their recommendations.

Conduent representatives can reach all 52,000+ pharmacies (including chains and hospitals) with a pharma product message or marketing program within a targeted timeframe. We have a high acquisition rate as well as the capability to take orders, pass them on to wholesalers, and get products on the shelf.

Our range of retail-focused services includes:

  • Stocking/retail pull-through
  • Full line sales
  • Education and awareness
  • Formulary notifications
  • Crisis communication
  • Rebate processing and management

Connect with an expert to find the best solution for your business.

Contact us