Shield Provider Portal
Save time and money spent on workers’ compensation and auto injury claim customer service calls
Enable provider self-service to verify claim information and check the status of bills
Shield Provider Portal enables provider self-service to verify claim information and check the status of bills as they flow through adjudication and payment processes. With instant access to information, insurance carriers can reduce incoming customer service calls by giving providers online access to tools and information including:
-
Real-time status of medical bills, EOR, paid date, check number and amount
-
Claim lookup to verify information
-
Answers to common payer-specific questions
For use by Strataware® medical bill review software and Service+ clients, Shield Provider Portal reduces incoming customer service calls, saving time for your claims staff and for medical providers. It’s the only solution in the marketplace that combines a bill review provider portal with a major eBilling clearinghouse and payment provider. This innovative approach streamlines billing and payment steps for providers and increases adoption of self-service, delivering greater value to Strataware Medical Bill Review clients.
Bill review status inquiry for providers
