Enable high performance and increase job satisfaction
70% of executives agree that improved employee experience leads to improved customer experience which in turn leads to rapid revenue growth.
Managing a unified workforce enablement experience involves coordinating dynamic interactions purposefully designed to drive regenerating outcomes enabling best individual and organizational performance and increasing worker confidence, engagement, job satisfaction and retention.
At Conduent, we ensure that every associate has the resources they need to do their jobs — including proper training and on-the-job coaching specific to the accounts and industries they serve and empower them to make an impact in their roles.
“I’m absolutely delighted to reach out to all of you in the contact centers to just say a massive thank you for the incredible effort you have all put in over the last few weeks and months. We keep throwing things at you and you keep hitting them out of the park!” – Global Travel and Hospitality Client