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Artificial Intelligence

Redefine innovation and process efficiency for your organization with technology that can learn

Artificial Intelligence

Maximize the impact of AI for your organization

AI is a powerful tool that can help automate processes, gain insights from data, enhance customer experiences and more. Since the mid-2000s, Conduent has effectively utilized AI in over 25 solutions to streamline workflows, improve security, accelerate operations and create better outcomes for our clients across industries and government sectors.

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Generative AI

A measured approach to exploring opportunities that drive business process efficiency 

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Conduent’s approach to AI

As a subset of data analytics, AI plays a crucial role in digital transformation for our clients.

At Conduent, we leverage AI to enhance our clients’ operations, from enabling real-time customer interactions with AI chatbots, to helping highway traffic move more efficiently, to helping governments speed access to benefits for those in need. Generative AI presents us with an opportunity to further push the boundaries, applying the lessons learned from years of AI deployment to expand our solutions to drive more value for our clients.

AI capability examples

  • Customer Experience Management

    CXNow, our cloud-based customer contact solution leverages AI for more personalized and convenient experiences across devices and time-zones.

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  • Automated Document Solutions

    By leveraging advanced AI techniques, intelligent process automation can ingest, classify, extract and visualize data, enhancing workflow efficiency and security.

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  • Pharma and Life Sciences

    Our AI-enabled IntelliHealth Access Platform accelerates and improves patient access to drug therapy and adherence by streamlining complex processes such as prior authorizations.

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  • Transportation

    AI is used for computer vision-based methods, such as identifying license plates for tolling and violations, passenger detection for HOV lanes and mobility analytics.

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  • Government

    Our BenePath Enrollment Platform provides a seamless delivery of services with one-stop eligibility and enrollment. AI expedites access to benefits and enhances regulatory compliance.

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