Credit Balance Services

Maximize identification and recovery efforts for overpaid claims for healthcare payers.

As the leader in credit balance recoveries, we leverage our 30+ years of experience and a nationwide team of recovery specialists to collaborate with provider billing offices and help health plans validate credit balances and optimize recovery efforts.

Why Conduent Credit Balance Services?

  • Results

    We support the credit balance needs of 6 of the 10 largest health plans, generating more than $300M in annual recoveries.

  • Collaboration

    With our existing provider relationships, we optimize overpayment recoveries through onsite engagement with your providers’ business offices.

  • Technology

    Our web-based tools provide transparency, supporting documentation and root-cause analysis to recover and reduce overpayments.

Credit Balance Services Overview

To learn more about Conduent’s Credit Balance Services, download our overview and see how we can help you pay claims accurately the first time.

Download Overview

Connect with a Credit Balance Services expert to find the best solution for your business.

Contact Us