Credit Balance Services
Maximize identification and recovery efforts for overpaid claims for healthcare payers.

As the leader in credit balance recoveries, we leverage our 30+ years of experience and a nationwide team of recovery specialists to collaborate with provider billing offices and help health plans validate credit balances and optimize recovery efforts.
Why Conduent Credit Balance Services?
Results
We support the credit balance needs of 6 of the 10 largest health plans, generating more than $300M in annual recoveries.
Collaboration
With our existing provider relationships, we optimize overpayment recoveries through onsite engagement with your providers’ business offices.
Technology
Our web-based tools provide transparency, supporting documentation and root-cause analysis to recover and reduce overpayments.