Credit Balance Services

Maximize identification and recovery efforts for overpaid claims for healthcare payers.

As the leader in credit balance recoveries, we leverage our 30+ years of experience and a nationwide team of recovery specialists to collaborate with provider billing offices and help health plans validate credit balances and optimize recovery efforts.

Why Conduent Credit Balance Services?

  • Results

    We support the credit balance needs of 6 of the 10 largest health plans, generating more than $300M in annual recoveries.

  • Collaboration

    With our existing provider relationships, we optimize overpayment recoveries through onsite engagement with your providers’ business offices.

  • Technology

    Our web-based tools provide transparency, supporting documentation and root-cause analysis to recover and reduce overpayments.

Connect with a Credit Balance Services expert to find the best solution for your business.

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