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  • Solutions
    • Commercial Solutions
      • Customer Experience Management

        Customer Experience Management

        Leverage automation and analytics for seamless customer experiences while enhancing savings and efficiency. Learn more

        • Customer Contact Solutions Deliver superior 24/7, omnichannel customer experiences with up to 40% savings
        • CX Transformation Services Drive operational excellence and seamless customer interactions across channels
        • Multichannel Communications Personalize transactional communications in both emerging and traditional channels
        Related news and insights
        Fragmented Journeys, Lost Loyalty: Fixing the Cracks in the Customer Journey

        Explore how disconnected channels erode trust and how unified, data-driven experiences boost satisfaction and long-term customer loyalty.

        Beyond the envelope: The pivotal role of transactional communications in customer relationships

        See how modern, personalized, multichannel communications can improve engagement, strengthen relationships and drive better outcomes.

        Podcast: Conduent’s Mandy Huckaby talks AI, CX and navigating change with Fierce Healthcare

        Discover how AI is reshaping customer experience, helping organizations modernize operations and deliver more connected, human-centered interactions.

      • Finance, Accounting and Procurement

        Finance, Accounting and Procurement

        Optimize process efficiency, productivity and savings to transform your finance operations. Learn more

        • Order-to-Cash Services Improve billing accuracy and streamline cash flow with up to 25% cost reductions
        • Record-to-Report Services Deliver faster, more reliable month-end reporting with reduced costs
        • Source-to-Pay Services Maximize supplier value and capitalize on early payment discounts of up to 15%
        • Spend Analytics Services Reduce revenue leakage, negotiate terms and improve supply chain efficiency
        • Targeted Procurement Solutions Achieve up to 30% reduction in labor costs with automated procurement processes
        • Transformational Consulting Services Digitize financial operations for up to 35% improvement in operational efficiency
        Related news and insights
        4 ways to turn tariffs into a competitive edge using AI and more

        Learn how AI-driven visibility, automation and smarter sourcing help organizations manage tariff risk, reduce costs and turn trade volatility into advantage.

        Strategy guide: The transformative power of category management in modern business

        This strategy guide examines the evolution of category management and the factors elevating its importance as a powerful tool for skillful navigation of today’s procurement challenges.

      • Human Capital Solutions

        Human Capital Solutions

        Help employees make better decisions for their health, wealth and careers across the employment lifecycle. Learn more

        • HR and Payroll Solutions Streamline complex HR and benefits while reducing administrative burden by ~30%
        • Learning Solutions Increase employee satisfaction and learning with ~20% gains in efficiency 
        • Total Benefits Solutions Transform complex benefit packages while enhancing employee experiences
        Related news and insights
        What’s Love Got to Do With It – Today? Humanness vs. humanless in a tech-driven world

        Explore how empathy, connection and AI can work together to create more human-centered, engaging employee experiences.

        See also
        Customer Experience Management

        Leverage automation and analytics for seamless customer experiences while enhancing savings and efficiency

        Learn more
        The 2026 blueprint for smarter health

        Get strategic insights on the innovations shaping the future of health and wellness benefits in a rapidly evolving landscape.

      • Integrated Digital Solutions

        Integrated Digital Solutions

        Automate and expedite paper-intensive processes with 99.99% data extraction accuracy and up to 60% reduction in manual labor. Learn more

        • Back Office Processing Support Reduce your physical footprint and reduce labor costs by up to 30%
        • Claims Processing Services Ignite claims efficiency and reduce manual processes by up to 60%
        • Data Processing Solutions Enhance data extraction efficiency with 95% straight-through processing
        • Digital Mailroom Solutions Transform mailroom operations with greater efficiency and reduced costs
        • Document Processing Solutions Manage high volume, critical documents with up to 30% faster processing
        • Mortgage Document Solutions Streamline mortgage application processing with improved accuracy and quality
        Related news and insights
        From intake to intelligence: The next frontier in document automation

        See how intelligent document processing turns unstructured data into insights, reduces effort and creates smoother, more connected experiences.

        See also
        Enabling document digitization for a global logistics provider

        Discover how large-scale document digitization helped a global logistics provider modernize records, reduce risk and support more agile operations.

        Learn more
      • Legal, Compliance and Analytics

        Legal, Compliance and Analytics

        Streamline data, ensure defensibility and cut costs amid rising legal and compliance demands. Learn more

        • End-to-End eDiscovery Services Cut document review workload by up to 80% while significantly lowering costs
        • Legal Managed Services Streamline legal operations by reducing overhead and increasing efficiency
        • Risk and Analytics Solutions Speed up cyber incident response and reduce notification times and related costs
        Related news and insights
        Future-proof your eDiscovery process with Conduent’s RelativityOne solution

        Learn how scalable technology, expert support and automation help legal teams manage growing data volumes with speed, accuracy and confidence.

        Transforming a global automaker’s legacy system through relational redesign

        See how a global automaker modernized legal operations, improved collaboration and reduced costs through streamlined, technology-enabled eDiscovery workflows.

    • Public Sector Solutions
      • Government Solutions

        Government Solutions

        Empower residents to be engaged members of their communities and lead productive, healthier lives at every point in their journey. Learn more

        • Child Support Solutions Expand and speed payments and services to help families thrive
        • Eligibility and Enrollment Solutions Simplify access to services while ensuring security and program integrity
        • Federal Solutions Serve residents better through flexible services and personalized experiences
        • Government Payments and Disbursements Deliver convenient and secure payments to those who depend on them
        • Medicaid and Public Health Solutions Enhance care, insights and health outcomes while streamlining operations
        Related news and insights
        For public servants, the year ahead may feel uncertain. Here’s why it shouldn’t.

        Prepare for shifting priorities and budgets with strategies that help public agencies stay resilient, modernize services and support constituents.

        What the government shutdown taught us, and what leaders can do next

        Learn how leaders can respond to disruption, strengthen operations and build more resilient, citizen-focused government services.

      • Transportation Solutions

        Transportation Solutions

        Reduce congestion and create safe, seamless journeys for all travelers. Learn more

        • Road Usage Charging Solutions Streamline tolling operations while reducing congestion and revenue leakage
        • Transit Solutions Modernize fare collection while providing more convenient travel experiences
        Related news and insights
        How intelligent interfaces are redefining mobility, one interaction at a time

        Explore how intuitive, connected interfaces simplify travel, improve rider experiences and help transportation agencies modernize operations.

        Conduent Launches Italy's First Integrated Transit EMV Contactless Payment System with Brescia Mobilità and Arriva Italia

        Discover how contactless EMV payments in Italy are modernizing transit, simplifying fares and delivering more seamless rider experiences.

    • Industry-Specific Solutions
      • Bank and Lending Solutions

        Bank and Lending Solutions

        Enhance performance, flexibility and security through innovative technology, automation and financial industry expertise. Learn more

        • Banking Back Office Operations Ensure timely, accurate and cost-efficient operations with our back-office support
        • Lending Solutions Maximize loan volume growth and collections with up to 50% cost savings
        • Lockbox Services Deliver high quality cash and treasury management for fast access to working capital
        • Mortgage Document Solutions Automate document workflows to reduce errors and improve efficiency
        Related news and insights
        Build operational excellence to help your business thrive

        Get an overview of scalable, automated back-office services that help banks improve efficiency, accuracy and compliance while reducing operational costs.

        Preventing fraud with a cost-efficient rapid-response team

        Explore how a cost-efficient rapid-response team helped a lender detect fraud faster, reduce losses and protect customers.

      • Healthcare Business Solutions

        Healthcare Business Solutions

        Help more people stay healthy while increasing operational efficiency, reducing costs and delivering better health outcomes. Learn more

        • Community Health Solutions (HCI) Advance health equity and coordinate care for susceptible populations
        • Health Plan Administration Services Optimize operations and costs while increasing member and provider satisfaction
        • Payment Integrity Identify erroneous payments and recover significant savings quickly
        • Pharmaceutical and Life Science Solutions Deliver timely access to medications while addressing cost and care challenges
        Related news and insights
        Understanding compliance and integrity in healthcare payments

        Learn how advanced analytics, audits and automation help healthcare organizations identify errors, reduce waste and improve financial accuracy.

        Future-proof your Core Administrative Processing System: Strategic insights for healthcare payers

        Discover how modern, scalable core systems help payers improve efficiency, support innovation and deliver better member and provider experiences.

  • Industries
    • Industry-Specific Solutions
      • Default Content

        Industry-Specific Solutions

        Conduent provides leading front-office and back-office solutions across a diverse range of industries and their end-to-end value chains. With dedicated experts and impactful insights, we provide scalable, tech-led solutions and services to support customer, member and employee journeys while driving business process efficiency across multiple industries.

        • Bank and Lending Solutions
        • Government Solutions
        • Healthcare Business Solutions
        • Transportation Solutions
        Related news and insights
        4 steps to build customer loyalty for retail and eCommerce brands

        Read this infographic to explore four vital aspects brands must deliver to create lasting customer relationships and loyalty.

        Recovering millions for a nationwide payer

        A payment integrity solution designed to control spiraling pharmacy costs

      • Bank and Lending Solutions

        Bank and Lending Solutions

        Enhance performance, flexibility and security through innovative technology, automation and financial industry expertise. Learn more

        • Banking Back Office Operations Ensure timely, accurate and cost-efficient operations with our back-office support
        • Lending Solutions Maximize loan volume growth and collections with up to 50% cost savings
        • Lockbox Services Deliver high quality cash and treasury management for fast access to working capital
        • Mortgage Document Solutions Automate document workflows to reduce errors and improve efficiency
        Related news and insights
        Seven advantages banks gain through outsourcing

        See how our rapid staff deployment leveraging near-shore operations excellence helped this bank achieve greater efficiency to save big and fuel ongoing success

        Customer experience management for finance, insurance and banking from Conduent

        Watch how AI-powered CXM solutions help financial institutions deliver faster service, improve engagement and strengthen customer loyalty.

      • Government Solutions

        Government Solutions

        Empower residents to be engaged members of their communities and lead productive, healthier lives at every point in their journey. Learn more

        • Child Support Solutions Expand and speed payments and services to help families thrive
        • Eligibility and Enrollment Solutions Simplify access to services while ensuring security and program integrity
        • Federal Solutions Serve residents better through flexible services and personalized experiences
        • Government Payments and Disbursements Deliver convenient and secure payments to those who depend on them
        • Medicaid and Public Health Solutions Enhance care, insights and health outcomes while streamlining operations
        Related news and insights
        ExpertPay®: modernize child support payments with a secure, family-first experience

        Simplify family payments with a modern, secure platform that streamlines child support transactions and improves the experience for agencies and recipients.

        The Medicaid payments transition survival guide

        Navigate Medicaid payment transitions with a practical roadmap to protect stability, maintain continuity and support beneficiaries and providers.

      • Healthcare Business Solutions

        Healthcare Business Solutions

        Help more people stay healthy while increasing operational efficiency, reducing costs and delivering better health outcomes. Learn more

        • Community Health Solutions (HCI) Advance health equity and coordinate care for susceptible populations
        • Health Plan Administration Services Optimize operations and costs while increasing member and provider satisfaction
        • Payment Integrity Identify erroneous payments and recover significant savings quickly
        • Pharmaceutical and Life Science Solutions Deliver timely access to medications while addressing cost and care challenges
        Related news and insights
        Understanding compliance and integrity in healthcare payments

        Improve financial accuracy with analytics, audits and automation that help identify errors, reduce waste and strengthen healthcare payment processes.

        Three things keeping health plan leaders up at night — and smart strategies to address them

        Address rising costs, member expectations and regulatory pressures with strategies that help health plans improve efficiency and outcomes.

      • Transportation Solutions

        Transportation Solutions

        Reduce congestion and create safe, seamless journeys for all travelers. Learn more

        • Road Usage Charging Solutions Streamline tolling operations while reducing congestion and revenue leakage
        • Transit Solutions Modernize fare collection while providing more convenient travel experiences
        Related news and insights
        Driving Toward Sustainable Cities: 5 global transportation trends driving sustainable, equitable mobility

        Explore key transportation trends shaping sustainable cities, from digital tolling to smarter mobility systems and more connected traveler experiences.

        How intelligent interfaces are redefining mobility, one interaction at a time

        Discover how intuitive, connected interfaces simplify journeys, enhance rider experiences and help transit agencies modernize operations.

      • All Industries We Serve

        All Industries We Serve

        Enhance your business efficiency, improve customer experiences and drive progress in every process across the value chain of your industry – explore more below.

        • Aerospace and Defense
        • Automotive
        • Banking and Finance
        • Energy and Utilities
        • Government
        • Healthcare
        • Insurance
        • Manufacturing and Industrials
        • Media, Communications and Technology
        • Retail and Consumer
        • Transportation
        • Travel and Hospitality
  • Innovation
    • Innovation
      • Artificial Intelligence

        Artificial Intelligence

        Redefine innovation and process efficiency for your organization with technology that can learn, automating processes and gaining insights from data. Learn more

        • Integrated Digital Solutions Digitally transform documents and unite your data with 99.9% accuracy
        • Customer Experience Management Reduce call times and increase savings 25% while delivering omnichannel support
        • Government Payments and Disbursements Identify and deter payments fraud faster while improving user experience
        • Pharmaceutical and Life Science Solutions Streamline complex processes to improve patient access and adherence
        • Road Usage Charging Solutions Detect occupancy accurately and reduce manual enforcement of HOV lanes
        Related news and insights
        Conduent Launches AI Experience Center to Showcase AI & GenAI-Powered Solutions for Commercial, Transportation and Government Clients

        Experience how AI and GenAI solutions come to life across commercial, transportation and government operations through real-world use cases and demonstrations.

        How GenAI can reinvent procurement contract analytics

        Transform contract analytics with GenAI that uncovers insights faster, reduces risk and helps procurement teams make smarter decisions.

      • Digital Payments Solutions

        Digital Payments Solutions

        Adapt to faster, more secure payment methods by eliminating disparate processes and paper with automated, direct payments and real-time tracking. Learn more

        • Account Validation Services Optimize processes while providing simple enrollment and same-day validation
        • Automated Invoice Payments Streamline transactions and reduce costs with secure, real-time B2B digital payments
        • Digital Payments for Tolling Notify customers of unpaid tolls and violations and receive fast and secure payments
        • Electronic Benefits Transfer (EBT) Solutions Deliver TANF, SNAP and WIC benefits securely and reliably to those who need them
        • Electronic Payment Card (EPC) Solutions Achieve secure, precise and efficient distribution of funds across communities
        • Rapid Assistance Solution Distribute digital funds swiftly, effective and securely to people in crisis
        Related news and insights
        A roadmap to preventing government benefits fraud and elevating beneficiary satisfaction

        Protect public funds with a strategic roadmap that combines analytics, automation and program expertise to detect and prevent benefits fraud.

        Checks, cash, and the cost of clinging to old systems

        Modernize payment systems to reduce costs, improve security and deliver faster, more convenient experiences for citizens and recipients.

      • Intelligent Analytics

        Intelligent Analytics

        Unlock the value of your data with real-time insights that enhance transactions, improve customer touchpoints and help you make smarter business decisions, faster. Learn more

        • Customer Experience Management Deliver personalized, seamless customer experiences with data-driven insights
        • Finance, Accounting and Procurement Streamline processes and improve efficiency across your finance operations
        • Human Capital Solutions Help employees make smarter decisions for their health, wealth and career well-being
        • Legal, Compliance and Analytics Save significant time by automating legal research and data mining
        • Pharma Patient Assistance Facilitate access to critical medications for those in need
        Related news and insights
        The role of AI in detecting financial anomalies and fraud

        Detect financial anomalies earlier with AI-driven analytics that improve accuracy, reduce losses and strengthen fraud prevention efforts.

        Five ways to avoid category mismanagement and drive long-term success

        Improve procurement outcomes with smarter category strategies that boost visibility, control costs and drive long-term value.

      • Intelligent Process Automation

        Intelligent Process Automation

        Unite your data to make it easier for team members to find information, identify key insights and provide better experiences to users. Learn more

        • Finance, Accounting and Procurement Harness automation to prevent erroneous payments and increase recoveries
        • Healthcare Claims Management Auto-adjudicate healthcare claims and provide an accurate system of record
        • HR and Payroll Solutions Streamline complex HR and benefits processes while reducing administrative burden by ~30%
        • Legal, Compliance and Analytics Automate workflows to accelerate decision-making and ensure compliance
        • Medicaid and Public Health Solutions Optimize the system of record module for State Medicaid claims
        • Integrated Digital Solutions Digitally transform documents and unite your data with 99.9% accuracy
        Related news and insights
        Beyond the bounds of human capability: How automation is powering agility in document management

        Accelerate document workflows with intelligent automation that improves accuracy, reduces manual effort and unlocks greater operational agility.

        From three bids to autonomous buying: Revolutionizing procurement with AI-driven efficiency

        See how AI-driven procurement automation helped streamline sourcing, reduce cycle times and move toward more autonomous purchasing decisions.

      • Mobility

        Mobility

        Deliver seamless digital experiences and improve the way you interact with those you serve, wherever they are. Learn more

        • Child Support Solutions Simplify and streamline child support payments with a secure, mobile-friendly solution
        • Government Payments and Disbursements Reduce calls and fraud with card controls and seamless mobile experiences
        • Total Benefits Solutions Enable your employees to access and manage benefits via mobile devices
        • Transit Fare Collection Support any form of payment on a mobile device with tap and go ticketing
        Related news and insights
        Driving Toward Sustainable Cities: 5 global transportation trends driving sustainable, equitable mobility

        Advance equitable mobility with transportation strategies that improve access, reduce congestion and support more sustainable, connected urban travel.

        Consumers buy us: What retail can teach healthcare about customer experiences

        Understand how consumer expectations shape experiences and why seamless, intuitive interactions are critical to building trust and loyalty.

  • Insights
    • Insights
      • Default Content

        Featured Insights Content

        The Conduent Insights Hub is your gateway to expertise, offering blogs, eBooks, reports, and more to empower smarter decisions.

        • View all insights
        Medicaid and Public Health Solutions
        Three critical strategies for a smooth Medicaid pharmacy deployment

        Using analytics as part of Conduent’s Medicaid Suite, Conduent’s adaptability helps a client implement innovative healthcare purchasing strategies and policies.

        Finance, Accounting and Procurement
        Insights from 200 CFOs on outsourcing finance operations

        To skillfully navigate today’s fast-evolving financial landscape, CFOs need to stay adaptable and proactive.

        Transportation Solutions
        Conduent and Worldline partner to make traveler journeys easier in the Paris region

        Helping travelers get from point A to B easier each day is one of the many goals of Conduent Transportation, by delivering our unique breadth of solutions and services.

      • Blog Posts

        Blog Posts

        Timely insights on industry trends, innovations, and solutions shaping the future.

        • View all blog posts
        Customer Experience Management
        5 ways brands can better connect with their customers

        In today’s ever-evolving business landscape, organizations face the ongoing challenge of building and maintaining customer loyalty.

        Transit Solutions
        MaaS Matters: Shaping the Future of Mobility Services

        Due to the pandemic, many people living in cities may have barely used their cars for months, especially as many are now working from home.

        Medicaid and Public Health Solutions
        Three critical strategies for a smooth Medicaid pharmacy deployment

        Using analytics as part of Conduent’s Medicaid Suite, Conduent’s adaptability helps a client implement innovative healthcare purchasing strategies and policies.

      • Brochures

        Brochures

        Quick overviews of Conduent’s services and how we deliver value to businesses and governments.

        • View all brochures
        Legal, Compliance and Analytics
        Enhance eDiscovery with custom Relativity solutions

        Intelligent technologies and industry-leading expertise to help you move to the forefront of document processing capabilities.

        Road Usage Charging
        Advancing safe, easy and reliable journeys

        Discover how our Roadside Equipment, Back Office, Mobile Applications, and Services are powering safe, fast journeys for agencies and their travelers.

        Public Sector Solutions
        Public Sector Services and Solutions

        Our solutions help government and transportation agencies streamline access to critical health and benefits programs while also enabling travelers with more efficient, reliable journeys.

      • Case Studies

        Case Studies

        Explore real-world examples of how Conduent drives measurable results for our clients.

        • View all case studies
        Legal, Compliance and Analytics
        Scaling litigation support for a global engineering firm

        Enabling rapid scalability and 24/7 support to meet litigation deadlines with enhanced efficiency and nearly $200K in savings.

        Customer Contact Solutions
        Cementing high CSAT scores across 17.5M annual customer contacts for a global tech company

        Conduent’s Customer Experience Management (CXM) Solutions helped make their already strong reputation, even stronger.

        Eligibility and Enrollment Solutions
        Enhancing user experiences for residents statewide

        Transforming eligibility services with BenePath® Self Service Portal

      • eBooks

        eBooks

        In-depth guides on leveraging technology to improve efficiency and experiences.

        • View all eBooks
        Government Payments and Disbursements
        Pathways to fast and secure digital relief payments after natural disasters and other crises

        An eBook for government and non-profit agencies providing financial relief.

        Bank and Lending Solutions
        A guide to loan servicing

        Fortify your lending operations for the future

        Automated Document Solutions
        Intelligent Document Processing

        The cutting-edge technologies powering the future of business

      • Infographics

        Infographics

        Visual snapshots of key data, trends, and solutions at a glance.

        • View all infographics
        Human Capital Solutions
        5 ways to better connect and engage with your workforce

        Read this infographic for quick tips on how HR teams can stay ahead of these challenges while improving workplace experiences.​

        Medicaid and Public Health Solutions
        Infographic: Maven® Dynamically Accelerates Tracking & Reporting of Mpox

        Empowering public health organizations with a super-configurable system for urgent and accurate tracking and reporting of communicable diseases.

        Customer Experience Management
        4 steps to build customer loyalty for retail and eCommerce brands

        Today’s customers want the ability to choose how they interact with brands. They expect consistent, simple experiences that lead to higher satisfaction, regardless of channel. Read this infographic to explore four vital aspects brands must deliver to create lasting customer relationships and loyalty.

      • Reports

        Reports

        Comprehensive analyses of market trends and emerging opportunities.

        • View all reports
        Customer Experience Management
        Conduent CX recognized as a Leader in the 2024 ISG Provider Lens for Customer Experience Services

        Conduent is recognized as a U.S. and Europe “Leader” in its 2024 ISG Provider LensTM – Customer Experience Services report in three quadrants.

        Healthcare Business Solutions
        NelsonHall NEAT Summary Report for Conduent: 2024 Healthcare Payer Operations Transformation

        Conduent ranked as a top “Leader” across all categories for the second consecutive year.

        Finance, Accounting and Procurement
        Conduent Procure-to-Pay Named ISG Rising Star

        Conduent leverages its domain expertise and P2P analytics platform to deliver actionable insights and achieve optimal outcomes

      • Webinars

        Webinars

        On-demand expert discussions and insights on industry challenges, innovations and practical solutions.

        • View all webinars
        Government Solutions
        Navigating the Transition: Building resiliency for an uncertain HHS landscape

        Hear from Conduent’s Anna Sever and Jamie Topolski as they discuss how health and human services leaders are preparing for what’s next. Don’t miss these timely insights on strategy, resilience and modernization.

        Legal, Compliance and Analytics
        Navigating the Crossroads: Where Generative AI Meets Legal

        Insightful discussions with industry leaders, expert panelists, and peers as we explore how Generative AI is transforming legal workflows and client outcomes.

         

        Customer Experience Management
        Two years of Generative AI: How has customer experience delivery changed?

        During this webinar, Conduent’s DeJon Gaines and Ramana Reddy explore the intersection where modernization and customer experience overlap and unpack the clutter surrounding the Gen AI movement and the opportunities, confusion and risks that come with it.

      • White Papers

        White Papers

        Deep dives into innovative strategies and technologies shaping industries.

        • View all white papers
        Pharmaceuticals and Life Sciences
        Unpacking the Inflation Reduction Act: Implications for healthcare costs and access

        This white paper delves into the specifics of the IRA’s implementation, its anticipated effects on Medicare Part D (Med D) enrollees, patient assistance programs and the broader implications for pharmaceutical pricing and healthcare affordability.

        Finance, Accounting and Procurement
        Slash your procurement spend for ongoing impact

        Use the power of data to evaluate, consolidate and consistently save.

        Human Capital Solutions
        HRO 4.0: The future of human resource outsourcing

        Research from global research firm Everest Group reveals how the “fourth wave” of HRO will enable HR outsourcing to become more dynamic, reliable, and agile in driving and shaping the future needs of clients.

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    • About Conduent
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        From progress to purpose
        Celebrating Earth Day 2025

        Conduent celebrates Earth Day 2025 by highlighting sustainability milestones and ongoing efforts to drive positive environmental and community impact.

        Corporate Social Responsibility
        Advancing sustainability initiatives to improve our world

        At Conduent, corporate social responsibility (CSR) is about our clients, our people, our planet and our business.

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