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Conduent’s mission
and values

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Our mission

To be the premier AI-led and technology-enabled business process partner for Government and Commercial clients, helping them modernize their operations, enhance customer and constituent experiences, and achieve measurable business outcomes.

Conduent’s Core Values guide how we think, act
and make decisions.

  • Drive client success
  • Deliver with quality and personal accountability
  • Be open and inclusive
  • Communicate with purpose
  • Be a good teammate
  • Be Conduent proud and act with humility

Core Values

Drive client success

Our clients are at the center of everything we do. We are committed to delivering exceptional outcomes to our clients and their end users. We believe every interaction and every touchpoint is an opportunity to delight and demonstrate value.

Deliver with quality and personal accountability

We strive to deliver the highest quality in every aspect of our business – from how we handle a customer call for service to transitioning to a new data center. Whether it’s for an external client or an internal business partner, we deliver with quality, while also taking personal accountability, to ensure we’re the best we can be.

Be open and inclusive

We believe good ideas can come from anywhere and diverse perspectives contribute to better decisions and outcomes for our associates, clients and communities. Combined with a safe and inclusive environment and opportunities to grow, we strive to make Conduent a great place to work for all associates.

Communicate with purpose

Proactive and effective two-way communication is essential to build trust, resilience and clarity around our company’s goals and objectives. Our communications are candid, timely and transparent, enabling us to mitigate risk and plan ahead.

Be a good teammate

Teamwork and collaboration are the hallmarks of our culture. We support each other across business groups and functions, collaborate to solve problems, and lead with honesty and respect. We put the team first, ensuring that we all win together.

Be Conduent proud and act with humility

We are proud of our work and our company, yet always respectful and humble. We strive to constantly grow and learn by openly reflecting on our own performance first. We actively listen to feedback from all stakeholders to improve our services and our organization.