Government Case Management Solutions

We are responsible for monitoring and protecting the everyday health of our communities—especially for the underserved.

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Our case management solutions make it easy to process and access large volumes of digital data, which can be used to track public health metrics, perform electronic visit verification, manage child care credentialing, and much more.

As a preferred partner to public health clients worldwide, our innovative public health technology solutions include:

Electronic Visit Verification

Our visit verification solutions that use mobile, biometric or Interactive Voice Response (IVR) technology to ensure accurate tracking of subsidized program use, making things easier for both the individuals using a subsidized service and the entity providing it.

Low-Income Home Energy Assistance Program (LIHEAP)

LIHEAP is an eligibility solution for organizations that provide heating assistance to low-income families. It provides web portal access to citizens who wish to apply for online benefits, while capturing required demographic, income and home information through configurable questionnaires.

Preadmission Screening and Resident Review (PASRR) Solution

PASSR provides fast and easy compliance with Centers for Medicaid and Medicare Services (CMS)-mandated screening processes for individuals with serious mental illness or mental retardation (MI/MR). Featuring configurable Level I screening and Level II evaluation services, coupled with a configurable workflow and escalation process, the PASRR solution enables states and nursing facilities to meet and fulfill current and future MI/MR needs.

Temporary Assistance for Needy Families (TANF) Automation Solution

TANF Automation uses question package triggers and rules, streamlining the application process to enhance usability. Rather than presenting applicants with every question, applicants are prompted to answer only those questions pertaining specifically to their responses.