Health and Welfare Administration

Our extensive HR outsourcing expertise automates employer benefit processes, enables informed participant decisions and efficiently supports eligibility and enrollment activities.

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The Affordable Care Act (ACA) presents several challenges to employers — from compliance, to administration, to communication with employees and their covered dependents.

Conduent Total Benefits Outsourcing Services provides employers with a robust employee benefits administration solution that supports your chosen strategy through employee centric communications and contact center capabilities.

Our Solution Suite includes:

  • Analytics and Forecasting
  • Compliance and Consulting services
  • Integrated hours tracking and eligibility coordination
  • Participant data collection
  • Participant self-service
  • Detailed or summary reporting
  • Employer appeals support
  • Eligibility and Enrollment data set generation
  • Printing, distribution and fulfillment of Form 1095-C to employees and other plan participants
  • Contact Center support