Cover the full spectrum of MA program needs
The demand for Medicare Advantage programs is at an all-time high. And with an aging population, increase in chronic conditions and out-of-pocket expenses — it’s predicted to keep growing.
Our ready-to-go Business Process as-a-Service (BPaaS) solution empowers healthcare payers to successfully compete in the Medicare Advantage market with everything needed for a winning program.
From enrollment and claims processing to contact center services, mailroom, print and fulfillment, we deliver the people, end-to-end processes and industry-leading technology to cover all your MA program needs.
Fast and easy implementation for rapid go-to-market
Our total BPaaS solution includes:
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People
Deep industry expertise coupled with low-cost and scalable talent
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Process
High-efficiency workflows with streamlined, automated data sharing
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Technology
Leading HSP Payer Suite — centralized, customized and cost-efficient
Advantages of a BPaaS model:
- Lower costs / higher revenue
- Fewer capital investments and HR/training requirements
- Stringent contract adherence / SLA-based
- Access to a highly skilled workforce and expertise
- Manual processes replaced with automated workflows
- Improved agility / efficient operations
- Access to best-in-class “plug and play” technology