BPaaS Solutions

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Delivering for our clients at scale

60M+
employee interactions handled annually
6B+
documents captured, indexed and classified annually
$4.1B
in client vendor spend under management

Ignite your operations and improve outcomes

Process inefficiencies cause organizations across industries to lose 20-30% of revenue each year. Now think of all your daily operations: finance, payment processing, HR, legal and more. Our BPaaS Solutions seamlessly integrate with your existing systems to digitally transform workflows, create better user and employee experiences and drive growth.

*Source: Forbes

  • Enhance accuracy

    Automate administrative processes and eliminate errors with the power of AI and machine learning.

  • Improve agility

    Reduce IT investments while adapting to client and government regulations with scalable support.

  • Lower costs

    Improve productivity and reduce administrative costs with automation tools and a global workforce.

Drive ROI in every process 

Streamline end-to-end processes and elevate customer and employee journeys with scalable BPaaS Solutions spanning healthcare, insurance, financial services and more.

Why Conduent?

A trusted partner to industry-leading companies and government agencies with 56,000 associates across 24 countries and 130+ delivery locations.

BPaaS: Commonly asked questions

What does BPaaS stand for and what does it mean?
Business Process as a Service or “BPaaS” refers to a service model that allows organizations to outsource their business processes. The cloud-bases service model that Conduent developed enables businesses to streamline operations, improve efficiency and reduce costs by leveraging specialized expertise and technology.