Our powerful Digital Documentation Services scan, index, manage and store documents and data embedded in both physical and digital formats.
Digital Documentation Services — We transform traditional mailrooms into a digital capture and distribution center for business-critical incoming mail.
- Inbound communications – Our teams will work with you to digitize your inbound mail process, extract data and automate workflows — accelerating your business, delivering faster turnaround times and a better customer experience.
- Capture and data management – Capture and index data and documents from multiple sources and stop the proliferation of paper in downstream processes.
- Business process management – Improve accuracy, speed, and compliance within your processes.
- Automated transaction processing – automates document and image-centric processes including content upload, storage, workflow, access, archiving and retention.
- Web intelligent queue (WEQ) with online file research, end-to-end process analysis, root-cause identification and reject processing.
- Our proprietary master control program (MCP3) routes and tracks business critical documents and electronic transactions from receipt through transmission of completed work back to our clients.