Case Study: Supercharging Enrollment Processing with Intelligent Automation
Periods of open enrollment are the busiest times of year for healthcare payers. The sheer volume of forms presents one of the biggest challenges — and for Medicare’s annual enrollment period, this process is still largely handled via mailed or faxed handwritten forms. Learn how our teams achieved 80% field-level automation for a Fortune 100 company by innovating data extraction capabilities with AI and machine learning.
Ways Conduent Helps
Document Management Services
Gain visibility and control over and ensure the compliance of your critical business communications through our comprehensive document management services and advanced technologies.
Healthcare Processing Services
Improve the speed and accuracy of enrollment and claims processing, reducing costs and enabling better customer experiences.
Banking and Financial Services
Ensure GLB Compliance with secure automated document workflow and mailroom processing for lending, account servicing, and insurance claims processing.
Intelligent Process Automation
Automate business processes and improve the speed and accuracy of your data through the application of AI, ML, and RPA capabilities.
Digital Mailroom
Digitize, streamline and accelerate corporate mail processing to enhance employee experience, business agility and continuity.
Global Footprint
Our global network of service operations allows our clients to operate with transparency, agility and efficiency while remaining competitive in the marketplace.
Intake Facilities
Our secure intake facilities offer multichannel ingestions capabilities — from paper to EDI — with multi-device upload capabilities.
Intelligent Process Automation
Through advanced automation technologies, we create smarter and more intelligent solutions to help our clients accelerate their business processes.
