Head of the Office of the CEO
Mark operates at an enterprise-wide level to ensure the alignment of Conduent’s business strategy and objectives across the company’s projects, programs, and transformation efforts. He drives the adoption of best practices, tools, and standardized processes across our business groups.
Mark has more than two decades of in-depth global experience in the travel and tourism, marketing and advertising, and banking and finance industries that enables standardization and transparency across lines of business to achieve transformational success. His areas of expertise include process improvement and management, strategic planning, forecasting, training and mentoring, change management, policies and procedures, and cost and budget analysis.
Most recently, Mark has served as VP of Project Management and Governance at Hertz, where he led key company initiatives, including integration, divestitures, outsourcing, and end-to-end system replacements, as well as directed project management routines for all IT projects. He also recently served as a senior consultant for Fiserv, creating a centralized Integration Management Office for a recent company merger composed of senior leaders from both companies. In addition, he has held senior leadership positions with YP (The Real Yellow Pages), Ally Financial, and Bank of America.
He received a Bachelor of Arts degree in Economics from Wake Forest and an MBA from Brenau University.