White Paper

Leading HR Through
COVID-19 and Beyond:

Lessons from Top CHROs

The year 2020 put HR leaders in the hot seat — from ensuring health and safety, to shifting to a remote workforce, to workplace continuity — the function executed mission-critical initiatives like never before. If 1999 was the year of IT, 2020 is the year of HR.

Conduent® HR and Learning Solutions partnered with The Hackett Group to learn how the events of 2020 tested HR leaders and their companies. The partnership resulted in a white paper where you can gain insights about how leading companies, across industries, are dealing with near-term and long-term people impacts from the pandemic including:

  • Key research findings
  • Impact on business and workforce
  • Impact on HR and CHRO
  • HR strengths revealed
  • HR weaknesses exposed
  • Longer-term impacts
  • View of future