A Decision Guide for Healthcare Payers
The technology ecosystem on which healthcare payers operate is critical to overall performance, service quality, growth and future-readiness. The core administrative processing system (CAPS) is the nucleus of operations, customer experience interactions, billing, revenue realization and workflow management — the payer organization’s foundational operations framework.
A modern and flexible CAPS is imperative to remaining effective and competitive.
This eBook is a decision guide and reference tool for healthcare payers. See inside for important information about:
- The positives and challenges associated with keeping or transitioning a CAPS
- Key strategic questions to ask concerning any CAPS solution
You’ll gain useful insights to help you:
- Expertly weigh the options for your CAPS technology
- Take an honest look at where you are today
- Determine how to best optimize your CAPS going forward