Credit Balance Services

Maximize identification and recovery efforts for overpaid claims for healthcare payers.

Turn outstanding credit balances into recovered value

As the leader in credit balance recoveries, we draw on 35+ years of industry experience and a nationwide team of recovery specialists, working closely with health care providers and health plans to ensure alignment, reduce outstanding balances and optimize recovery efforts.

Why Conduent Credit Balance Services?

  • Results

    We support the credit balance needs of 6 of the 10 largest health plans, generating more than $300M in annual recoveries.

  • Collaboration

    With our existing provider relationships, we optimize overpayment recoveries through onsite engagement with your providers’ business offices.

  • Technology

    Our web-based tools provide transparency, supporting documentation and root-cause analysis to recover and reduce overpayments.

Connect with a Credit Balance Services expert to find the best solution for your business.

Contact Us