Government IT Solutions from Conduent
As a preferred partner to federal, state, regional and local government IT clients nationwide, we deliver secure, reliable, powerful technology solutions as a strong foundation for responsive services to citizens. Our government IT solutions allow you to provide secure, seamless and reliable services, save on costs and improve interactions with citizens.
Conduent IT Solutions enable seamless and secure interactions between governments and citizens. We support these interactions through powerful government IT applications and a robust infrastructure.
As a preferred partner to government IT clients, we leverage technology as a key mechanism for improving citizen service and cost savings. Our solutions include:
- Enterprise IT Help Desk Support
- Technology Infrastructure Hosting
- Application Portfolio Management
- IT consulting
- Other IT managed services
Whatever your technology challenges, you can work with us to leverage technology as a key mechanism to enable services to citizens.
Why partner with us?
50 years of experience
With government agencies– delivering critical software maintenance and support services
Over 25 purpose-built
customer service assessment tools and methodologies
ISO 27001 and Tier 3+ certified
for adherence to the highest standards and levels of information security and data accessibility
IT Managed Services (ITMS)
We provide end to end managed services. We will manage your entire IT infrastructure from trouble ticketing and helpdesk to managing your network and computer power. You choose the level and depth of managed services you require – we deliver.
We offer both private and public cloud offerings to support any state or local government. Our portfolio ranges from Infrastructure as a Service (IaaS) to Software as a Service (SaaS) and everything in between.
On-Premise hosting services are available for any scalable platform and technologies in Tier III+ Data Centers. Our technology services can include simply hosting your equipment to layering our Managed Services offerings for a worry-free and secure infrastructure environment.
Intrusion detection, scanning, monitoring, investigation and prevention are included in our security solutions. We manage implementation of policies and best security practices to keep public data safe.
Enterprise Case Management
We offer complete, flexible and robust case management solutions to support any state and local government organization. We will study your business and recommend case management solutions that fit your business from case inception to completion.
Enterprise Intelligent Workflow
We can help design, develop and implement Intelligent Workflows using our proprietary tools for your enterprise to automate business processes, streamlining for efficiencies and increase productivity.
Enterprise IT Help Desk Support
Need customer and contact centers to support your everyday business operations? We deliver customer services, backend office support, emergency response and much more as part of our full range of call center services. Our innovations in automation, analytics, self-service and knowledge management enable market-leading brands to delight their customers while maintaining essential customer service cost efficiencies.
Enterprise Print Mail
Centralize your print and mail services for 360-degree coverage—we can print and mail your documents, receive responses and returns, and code to your business needs.
When technology runs smoothly, so do the services you offer to citizens. Give them easy access to interactions with your government agency, as well as secure transactions that protect their personal information. Government IT solutions from Conduent make it simple. Contact us to learn more.