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2022 Annual Report

Focused on client success

Enhancing performance, experience and value

Read the Annual Report
Conduent 2022 Annual Report

“As a result of operational excellence, increased efficiencies and an award-winning culture, Conduent is poised to deepen its focus on client success and revenue growth while sustaining our foundation.”

Cliff Skelton
President and Chief Executive Officer
Conduent Incorporated
March 2023

Delivering for our clients in the moments that matter

Every day Conduent delivers mission-critical, technology-led solutions and services on behalf of our clients to create better outcomes for millions of people who count on them.

Our solutions and services interact in the lives of people in many ways — from safer, more seamless commutes that reduce congestion to streamlined benefits enrollment, digital payments, customer experiences, healthcare claims and more. Each one of these interactions is an opportunity to create exceptional experiences in moments that matter, leading to lasting relationships between our clients and their end users.

Our Businesses



Enhancing customer experience and business process efficiency across the enterprise

  • Customer Experience Management
  • Human Capital Solutions
  • Healthcare Claims and Administration
  • Business Operations Solutions

customer service interactions managed annually
documents captured, indexed and classified annually
in vendor spend under management


Streamlining the delivery of government services to constituents in need

  • Payments
  • Child Support
  • Eligibility and Enrollment
  • Government Healthcare Solutions

states in which our government solutions are utilized
healthcare program recipients supported
of SNAP payments processed on behalf of government entities


Creating smarter mobility and safer journeys across the transportation ecosystem

  • Road Usage Charging
  • Public Safety
  • Transit
  • Curbside Management