2022 Annual Report
Focused on client success
Enhancing performance, experience and value
Read the Annual Report
“As a result of operational excellence, increased efficiencies and an award-winning culture, Conduent is poised to deepen its focus on client success and revenue growth while sustaining our foundation.”
Cliff Skelton
President and Chief Executive Officer
Conduent Incorporated
March 2023
Delivering for our clients in the moments that matter
Every day Conduent delivers mission-critical, technology-led solutions and services on behalf of our clients to create better outcomes for millions of people who count on them.
Our solutions and services interact in the lives of people in many ways — from safer, more seamless commutes that reduce congestion to streamlined benefits enrollment, digital payments, customer experiences, healthcare claims and more. Each one of these interactions is an opportunity to create exceptional experiences in moments that matter, leading to lasting relationships between our clients and their end users.
Our Businesses
Commercial
Enhancing customer experience and business process efficiency across the enterprise
- Customer Experience Management
- Human Capital Solutions
- Healthcare Claims and Administration
- Business Operations Solutions
Government
Streamlining the delivery of government services to constituents in need
- Payments
- Child Support
- Eligibility and Enrollment
- Government Healthcare Solutions
Transportation
Creating smarter mobility and safer journeys across the transportation ecosystem
- Road Usage Charging
- Public Safety
- Transit
- Curbside Management
Despite an unpredictable economic landscape, our turnaround approach has enabled us to consistently meet financial expectations while advancing operations and technology, enhancing client satisfaction, strengthening our culture and elevating our reputation in the marketplace. We achieved this by focusing on improving performance, experience and value for our clients and by systematically optimizing processes, improving associate engagement and driving quality and efficiency across the company.