Create a foundation of excellence to fuel your
everyday business performance
Order-to-cash has an impact on every aspect of business operations. It influences everyday operating performance, revenue growth, working capital, client satisfaction and the bottom line.
In today’s fluctuating economic environment, that’s a big reason CFOs are sharpening their focus on their balance sheets and optimizing O2C to fuel efficient operations, strategic decision-making, financial insights, customer experience, profitability and business resilience.
Through a new generation of intelligent technology applications and prescriptive solutions, Conduent is reimagining O2C — igniting efficiencies and cost savings, increasing transparency and elevating customer experiences.
A tailored approach
Working with us, our clients gain a blend of flexible, scalable digital and consulting capabilities to address a wide range of challenges; stay ahead of financial pressures; operate more cost effectively and deliver top-notch experiences for their customers.
Our O2C experts will work to assess your operation holistically, tailor solutions around your unique needs, apply best practices and technology that drive transparency and deliver rapid results.
Credit and order management services
Our teams can map the most complex supply chain processes and identify areas where automation and artificial intelligence (AI) will have the largest impact, then design a new process flow to supercharge productivity.
We’ll identify integration points and outline areas where automation and AI can replace multiple manual steps in the process. Rigorous testing will help us ensure effective and accurate performance prior to implementation — to ensure your operational goals are met.
Collections and dispute management
Conduent is one of the nation’s largest providers of cloud-based loan servicing and collections solutions, currently supporting more than 14 million loans and $120B in assets for our clients. Combining extensive digital collections expertise with white-label agent services, we elevate the customer experience, lower costs and maximize collections.
We automate resource-intensive billing processes, reducing the cost of operations and growing margins on revenue. We’ll help you improve the quality of your customer interactions — as well as your DSO/DDO measures — through more effective communications and customer care.
We approach cash applications from four perspectives — infrastructure, people, process and technology — partnering with our clients to improve their percentage of unallocated cash and accelerate cash-app processes.