Steve Heintz
Head of Operations, Commercial Solutions
As Head of Operations for our Commercial Solutions business, Steve leads a global organization that oversees the execution of Conduent’s day-to-day operations. In this role, Steve is focused on executing organizational strategies, aligning company goals, managing key relationships, monitoring performance, improving processes, driving innovation and reducing costs. Steve coordinates with all aspects of the business to help shape strategic initiatives and promote a culture of excellence to deliver differentiated services for our clients.
Steve has over two decades of global experience leading large-scale organizational delivery, transformation and change management. Prior to Conduent, he served as Managing Director at Accenture in both their Health and Public Sector practices where he led various aspects of the delivery organization, shaped delivery strategy and execution, and oversaw large-scale client transformations. Steve’s track record of optimizing operational efficiency and driving strategic growth is complimented by a deep understanding of artificial intelligence to unlock new levels of performance and competitive advantage for clients.
Steve holds a BA in Accounting from Fairleigh Dickinson University and an MBA from Arizona State University.