eBook
Creating a 360 Degree View:
How Healthcare Payers Can Transform the Member Experience
Healthcare delivery models are changing. While numerous studies have shown a significant link between member engagement and clinical outcomes, there is no instruction manual for connecting the myriad building blocks that comprise what we call “healthcare” and churning out positive results.
Today’s payer ecosystems are ripe with the promise of transforming the healthcare landscape — empowering members with a 360 degree view that puts the member squarely in the driver’s seat.
Download this eBook to learn:
- How healthcare delivery models are changing
- How the consumerization of healthcare is driving clinical outcomes
- The challenges that exist in creating a 360 degree member view
- Why healthcare payers are in the ideal position to improve the experience of care
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