Pharmacy Benefit Management Solutions

Smart solutions. Lower costs. Improved care.

With mounting pressure to implement and manage a successful pharmacy assistance program, how do you balance your population’s health with their pharmacy needs? How do you better serve members while controlling costs? We can help.


The pressures are real: Double-digit drug cost growth rates. Changing federal requirements. Strapped state Medicaid budgets. Increasingly complex processes.

Luckily, Conduent can help you develop and implement automated, streamlined processes for any part of your pharmacy benefit program. From single program support to comprehensive pharmacy benefit management systems, we scale to meet your program’s goals while controlling your costs.

We currently deliver cost-efficient results to 28 programs in 21 states and the District of Columbia. Our PBM solutions scale to serve the needs of state government healthcare and other programs.  Our services include:

  • e-Prescribing and ProDUR programs
  • Pharmacy claims processing
  • Automated Prior Authorization (PA) systems
  • RetroDUR and prescriber education programs
  • Drug rebate administration

We also build on our pharmacy benefit management experience with pharmaceutical research. Our clinical pharmacists evaluate therapies and prescribing patterns to help programs understand trends, uncover gaps in care and prepare for future needs. You can learn more on the Clinical Pharmacy Research Services page.