Retail and Consumer Solutions Stay ahead of changing customer needs with a powerful mix of people, process and technology Connect with us Meet your customers anywhere they are Consumers today are informed and resourceful, with more choices than ever. Retailers who help them quickly find information or achieve a goal stay top of mind. As transactions go digital, Conduent’s solutions and dedicated support associates can help create seamless customer experiences — online, on social media and in store. Wherever customers see your product, we can help you sell it. *Source: Salesforce Streamline workflows Make transactions smarter, faster and easier with automation, analytics and direct-to-consumer services. Scale operations Enable 24/7 "always on" support for customers while reducing manual efforts with AI and self-service capabilities. Personalize engagement Create integrated experiences that drive loyalty and repeat business, tailored to individual preferences. Featured insights 4 steps to build customer loyalty for retail and eCommerce brands See the infographic Boost loyalty with consistent and simple customer experiences Read the blog Optimizing the employee experience in today’s workplace See the infographic Create meaningful connections that stand out Our CX and human capital solutions act as a natural extension of your brand to create exceptional experiences for your customers and employees alike. With workflow automation, omnichannel communication capabilities and actionable insights, we will help you thoughtfully engage anytime, anyplace. Customer Experience Management Create more human-centric, connected and omnichannel customer experiences that drive loyalty and referrals. Learn more Human Capital Solutions Optimize your HR programs while empowering and engaging employees in their health, wealth and careers. Learn more Legal, Compliance and Analytics Mitigate risk and speed up resolutions with end-to-end legal solutions and expertise that helps protect your company. Learn more Customer Contact Solutions Communicate seamlessly across channels with AI and automation to enhance personalization and scale with demand. Learn more Digital Payments Solutions Adapt to faster, more secure payment methods by eliminating disparate processes and paper with automated, direct payments. Learn more
Customer Experience Management Create more human-centric, connected and omnichannel customer experiences that drive loyalty and referrals. Learn more
Human Capital Solutions Optimize your HR programs while empowering and engaging employees in their health, wealth and careers. Learn more
Legal, Compliance and Analytics Mitigate risk and speed up resolutions with end-to-end legal solutions and expertise that helps protect your company. Learn more
Customer Contact Solutions Communicate seamlessly across channels with AI and automation to enhance personalization and scale with demand. Learn more
Digital Payments Solutions Adapt to faster, more secure payment methods by eliminating disparate processes and paper with automated, direct payments. Learn more