Healthcare Business Solutions Pharmaceutical and Life Science Solutions Patient Access Support Services Access solutions designed to support your patients, providers and products each step of the way Connect with us × Why Conduent Patient Services? We deliver mission-critical Hub and PAP support services that combine the latest technology with seasoned experts to help patients and providers navigate reimbursement and affordability challenges. Patient adherence 15-17% improvement in six-months Coverage approval 15% improvement in patient conversion Optimized workflows 50% automation of routine agent tasks and 30% increase in self-service adoption Unpacking the Inflation Reduction Act Implications for healthcare costs and access Read the white paper Patient assistance programs Modern environment that reduces manual processes, extends self-service capabilities and resolves affordability hurdles while conserving valuable resources. eBenefits investigation eBenefits investigation medical eConsent – Text, email and agent derived consent validation Patient coverage check – Automated real time view of insurance coverage, including average time to approval and patient out of pocket cost eIncome validation – Paperless process of validating that patient income does not exceed program threshold for coverage Digital enrollment and streamlined re-enrollment Proactive text updates regarding enrollment status and shipment tracking Hub reimbursement support From self-service to high-touch, our technology enabled solutions are designed to efficiently navigate reimbursement challenges eBenefits investigation eBenefits investigation medical eConsent – text, email and agent derived consent validation Patient coverage check – Automated real time view of insurance coverage, including average time to approval and patient out of pocket costs ePrior authorization – Advanced solutioning around PA including ePA and near complete digitized PA eCopay – Web enrollment experience providing real time eligibility response 88% report that prior authorizations interfere with care continuity 65% find it difficult to determine whether prior authorization is required 84% report that required authorization is on the rise Featured insights Executive Brief:The evolution of reimbursement and access services Read the brief Innovations to increase HCP engagement Read the eBook Staying ahead of patient needs to shape better outcomes Watch the video