Streamlined FROI, FNOL reporting to improve your loss response and elevate customer experience
Shorten the time between claim report and adjuster’s first touch
The Conduent Injury and Loss Reporting Solution is an omnichannel solution that enables fast, complete reporting of multiple claims types, including workers compensation, auto, property and general liability. You no longer need a separate reporting application for each industry business line, as our solution aggregates information on a single platform.
The solution offers multichannel transmission, enabling comprehensive details and reporting data to be submitted by phone, fax, email or online. Supporting documents, such as electronic files that are needed to work the claim, can be submitted by email or uploaded online. Multiple file formats are supported, which makes sharing photos and videos easy.
Specifically, the Conduent Injury and Loss Reporting Solution helps employers, insurers and claims administrators:
- Consolidate multiple lines of business on a single platform
- Direct claimants to preferred providers and vendors
- Customize intake questions and information workflows
- Improve visibility through integration and real-time data access
- Unlock intelligence to drive better service and outcomes