Fred Hencke

Principal and COO

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Fred is responsible for resource and financial planning, designing innovative service offerings, and delivering practical and sustainable solutions for Conduent’s global clients. He is a key contributor on business strategy and transformation, M&A, PMO and project management, change management, employee engagement, cloud and portal technology, talent management and analytics, shared services, platform and service provider selection, and business process optimization and outsourcing. He is a frequent speaker and contributor to events and publications such as Evanta CHRO Summit, Shared Services Link, HR.COM, Workforce magazine and ProjectWorld.

35+ years of experience

Fred’s experience spans management and HR consulting, global business process outsourcing and shared services (HR, Benefits, Payroll, Finance and Accounting, Procurement, Supply Chain, and IT), program management, and information technology. He has successfully designed and implemented PMO governance and processes for five large organizations, designed the future state HR organizations for more than 10 global HR transformations, designed and implemented day one and day two processes and support organizations for five mergers and acquisitions, led HR technology selections (RFx) for three organizations, and architected more than 200 outsourcing and shared services solutions.

Prior to joining Conduent, Fred was a Consulting and BPO Managing Director at Accenture, Hewitt Associates, and BearingPoint (consulting, technology and outsourcing services companies), a Global Service Offering Leader at Computer Task Group (professional services company), a Business Transformation Program Manager at The Timken Company (engineering and manufacturing company), and a Product Development Leader at Financial Analysis Services (commercial software and financial services company).