Consumer Finance Solutions

Transforming the lending landscape with loan servicing and collections.

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Business process services for consumer and auto finance

On behalf of financial institutions, we deliver mission-critical technology and operations solutions in lending, credit card servicing and mortgage that enable firms to minimize cost, decrease risk, and grow their business while enhancing the experience for their end-customers.

Loan management solutions

Have confidence that your lending business is on firm footing and be ready for whatever the future holds when you partner with Conduent.

Our hosted loan servicing platform supports over 12M loans and $120B in assets. Our core team has 30+ years of experience serving the finance industry. Our clients are industry leaders and innovators. We have successfully helped clients expand portfolios, navigate recessions, and respond to new regulations.  The combination of proven core capabilities, system scalability, and the added flexibility of web services means our loan servicing solution will be the healthy beating heart of your lending operations for years to come.

Lenders that work with us realize bottom-line results that move their business forward.

  • Our state-of-the-art Loan Manager user interface can help your team realize 15-30% efficiency gains and improve customer experience
  • Our near-shore outsourcing solutions can save you 40-65% in costs while achieving SLA performance on par with your in-house team
  • Our extensive integrations with industry leading service providers and embedded workflow capabilities help you automate your operations
  • Conduent’s Loan Manager offers you flexibility to manage your business the way you want with customizable exhaustive set of lending business rules so that you gain increased agility to take advantage of new opportunities and adapt easily.
  • Our team has executed over three dozen conversions for leading lenders and built a detailed playbook that solves for potential problems, making migration easier than you expect and protects you from the unexpected.