Randall King

Randall has the responsibility to drive cross-functional focus on client outcomes, value and experiences. As Conduent focuses on our clients’ success, Randall will lead executive sponsorship and overall relationships for the clients of our commercial solutions portfolio, ensuring that their needs are met and helping to grow and retain their business. In this role, he drives strategic transformation, stronger client relationships, retention and growth aligned with client priorities and our business strategies.

Randall is an industry leader known for delivering business results, defining strategic solutions and building strong partnerships. In his 30-year career, he has led large operations including contact centers, banking centers, and risk operations. Most recently, Randall served as President of Conduent Commercial Solutions. Before joining Conduent, Randall served as Senior Vice President for Bank of America’s Consumer and Wealth Management Operations and Global Business Services organizations. He has also led key functions including operational excellence, risk management, process engineering and operational resilience.

Randall earned his Bachelor of Science degree in Economics at North Carolina State University and completed the Operations Leadership Program at the University of Michigan’s Stephen M. Ross School of Business. He is also a certified Lean/Six Sigma Master Black Belt.