Group President, Payment, Eligibility and Government Healthcare Solutions
Mark has end-to-end responsibility over our portfolio of Payment, Eligibility and Government Healthcare Solutions helping government agencies across the U.S. transform their operations, better serve constituents, and create more satisfying outcomes for people and communities served. Across our payments, child support, eligibility and enrollment, and federal and state services, Mark drives operational efficiencies, helping our clients deliver best-in-class end user experiences that meet government missions while lowering costs.
In addition, he leads our extensive portfolio of solutions for state-administered Medicaid programs to reduce costs, streamline operations, increase program participation, and improve compliance.
Mark brings extensive experience in the payments and fraud domains in the financial technology industry. At Fiserv, he led the Output Solutions business and was responsible for all aspects of the business, including product and account management, technology, operations, and financial performance. Mark’s prior experience includes senior financial services leadership positions in online/mobile banking, enterprise technology, fraud prevention, risk management and card and deposit operations.
As a Six Sigma Master Black Belt, Mark is a steward for quality and continuous improvement in the marketplace. He is an active supporter and former board member of the Ability Experience, a charity dedicated to building leaders of tomorrow by serving people with disabilities today. Mark earned his Bachelor of Arts in Economics at University of North Carolina at Greensboro.