Michael Burns

Global Head, Enterprise Transformation

As Global Head, Enterprise Transformation, Mike oversees our end-to-end enterprise transformation efforts coordinating and guiding Conduent through all transformational change activities. As we shape Conduent for the future, Mike is pivotal to aligning our people, processes, and technology to new ways of working and delivering on our client commitments while embedding positive change across our enterprise.

Mike brings strong leadership, strategic thinking, and solid relationship-building skills to his role. His passion for service and operational excellence is evident in his accomplishments, first as Chief Diversity Officer at Conduent, as Chief of Staff to the CEO, and most recently as Global Head of Customer Experience Management. He has the commitment, dedication, and stewardship required to shape a strong Enterprise Transformation organization.

Mike earned a Public Relations degree in Public Affairs from the Defense Information School, an MBA in Marketing and Entrepreneurship from the University of Notre Dame, a Master of Business Management from Webster University, and a Bachelor of Science in Systems Engineering from the U.S. Military Academy at West Point.