Carol Kline is Conduent’s chief information officer (CIO). Kline is responsible for Conduent’s IT strategy and architecture, program assurance and execution, IT services delivery and governance processes. She leads the company’s Information Technology Solutions (ITS) organization, responsible for building, supporting and delivering all IT services, both internally and to clients. This includes enterprise architecture, application development and information security.

Kline has 30 years of experience managing dynamic technology environments and global IT operations for large, global organizations. Prior to Conduent, she was the CIO for TeleTech Holdings, where she was responsible for driving its IT strategy and operations and was instrumental in the launch and development of its technology offerings. Her experience also includes serving as executive vice president and CIO for America Online and serving in leadership roles at high-tech and communications companies such as EchoStar, Qwest and Ameritech.

Kline holds a Masters of Business Administration from the Weatherhead School of Management at Case Western Reserve and a Bachelor’s degree in marketing and management from Ohio Northern University.