Global Head, Operations and Transformation
As Global Head, Operations and Transformation, Adam oversees our end-to-end enterprise transformation efforts coordinating and guiding Conduent through a comprehensive change agenda. Adam will leverage a lean six sigma approach and a shared services model to drive efficiency efforts and process improvements. As we shape Conduent for the future, Adam is pivotal to aligning our people, processes, and technology to new ways of working and delivering on our client commitments while facilitating positive change across our enterprise.
Adam brings an excellent track record of change leadership in the Financial Services Industry with demonstrated results spanning expense reductions, streamlined processes and improved customer experiences. His passion for operational excellence is evident in his accomplishments, serving as Chief Operations Officer, General Manager and SVP Business Transformation and Process Improvement at Fiserv, Chief Operating Officer at Altisource Asset Management, and numerous leadership roles including Mortgage Operations Executive and Enterprise Risk Officer at Ally Bank.
Adam earned his Bachelor of Science degree in Environmental Science and Systems Engineering from the U.S. Military Academy at West Point and he completed Leadership Development Programs at GE, Bank of America, Ally Financial and Fiserv.
He is also a certified Six Sigma Master Black Belt.