Adam Appleby

Chief Operating Officer, Commercial Solutions

Adam oversees the end-to-end service delivery operations for all of our commercial clients. He leverages a lean six sigma approach and a shared services model to drive efficiency efforts and process improvements. Adam is pivotal to aligning our people, processes, and technology to new ways of working and delivering on our client commitments while facilitating operational excellence across our commercial businesses.

Adam brings a strong track record of change leadership in the Financial Services Industry with demonstrated results spanning expense reductions, streamlined processes and improved customer experiences. His passion for operational efficiency is evident in his accomplishments, serving as Chief Operations Officer, General Manager and SVP Business Transformation and Process Improvement at Fiserv, Chief Operating Officer at Altisource Asset Management, and numerous leadership roles including Mortgage Operations Executive and Enterprise Risk Officer at Ally Bank.

Adam earned his Bachelor of Science degree in Environmental Science and Systems Engineering from the U.S. Military Academy at West Point and he completed Leadership Development Programs at GE, Bank of America, Ally Financial and Fiserv.