It’s a billion-dollar problem with an even higher cost: member satisfaction.
Due to outdated legacy systems and common administrative lapses, claims processing remains a major pain point for health plans, especially in today’s digital age where rapid response and accurate claims disbursement is key. A pain point that is costing plans millions, if not billions, of dollars each year and having an increasing impact on member satisfaction.
As confirmed by PwC’s Top Health Industry Issues of 2017 report, payers need to modernize their payment practices in order to adapt and innovate for value and patient satisfaction. One way to do this is to leverage the expertise of third party administration providers to provide immediate and intelligent digital tools for streamlining claims management at every step of the process.
This white paper illustrates how partnering with TPA providers can help payers transform their business so they’re able to make use of critical data, enhance provider and member experiences and, ultimately, improve and expand within the market. Download your copy today.