Courting Success: Saving Time and Money on the Jury Duty Summons Process

Orange County Jury Services replaced their full summons document with a simple postcard, with Conduent providing the complex behind-the-scenes technologies to win the case.

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Once determining it would be legal to replace their full jury duty summons package with a postcard, Orange County engaged the Conduent team to expand the capabilities of their eJuror-based public access portal.

Now, rather than mailing or presenting documents in person, jurors can update personal information, respond to jury duty questionnaires, request excusals, disqualifications and exemptions online.

Conduent’s enhancements even extended to the juror check-in process, resulting in shorter lines, less paper sorting and storage—and a six-figure savings in just the first year.