Document Management and Automation Solutions for Casualty Claims Processing

Conduent’s digital mailroom, document imaging and electronic capture and workflow technologies ensure fast and accurate delivery of data into Strataware® bill review and critical claims processing workstreams.

As one of the original pioneers in document management and automation solutions, Conduent has deep expertise in document imaging and data capture for mission-critical applications. Our digital mailrooms and automated solutions for workers’ compensation and auto medical bill review and claims processing are built for speed and scale, creating seamless information access.

30 Years'
experience in business operations solutions
images processed annually
around-the-clock operations

Solutions For Casualty Insurance

Solve your organization’s challenges with comprehensive, end-to-end services for the intake, data extraction, and processing of medical bills and claims documents, whether paper or digital.

Strataware Capture+

Capture+ is our mailroom and electronic medical bill intake and imaging service that extracts data from provider medical bills for fast delivery into Conduent's Strataware® medical bill platform.


Claims+ is our document intake and digital processing service for accelerating the delivery of claims mail data and document images into your claims processing workstream.

End-to-end document solution

With Capture+ and Claims+, you can now take advantage of a complete, integrated document intake and digital processing solution for fast and cost-effective processing.

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Highly automated processing services powered by the latest machine learning technologies

  • Multichannel Ingestion – Mail, email, web, fax server, doc upload, call center and mobile
  • Image and Data Capture – High-volume scanning, optical character recognition, AI, automated document recognition classification, indexing and keying
  • Rules Based Processing – Data validation, exception-based research, real-time web enabled access and workflow automation
  • Quality Assurance and Routing – Quality monitoring, exception review, process automation and intelligent routing