Vaccine Response Solutions
Helping agencies centralize and streamline information
about community resources for seamless COVID-19
vaccine management

The COVID-19 vaccination will be among the largest vaccine programs administered in the history of public health. To successfully distribute the vaccine to 300+ million Americans, public health agencies must find a way to overcome operational complexities inherent in administering hundreds of millions of vaccine doses, along with engaging and informing the public to help overcome apprehensions.
Working together for a healthier tomorrow
Key Features

Improve public awareness through community outreach
Educate and engage with community members about COVID-19 vaccine availability and resources to accelerate the administration of the immunization process

Centralize your vaccine response
Helpline to address people’s vaccine concerns and reservations

Provide eligibility assistance
To screen individuals for clinical eligibility for COVID-19 vaccines

Set vaccine appointments
Slot patients for appointments and provide reminders about designated dates, locations, and alert them about their second dose

Ensure public safety
Offer post-vaccination follow-ups to track patient wellbeing after vaccination, and to measure and mitigate adverse reactions
We deliver better outcomes
Improve outreach
Ensure policy compliance
Enable collaboration between agencies and communities
Conduent Government Services at a Glance
Nearly 50 years
of healthcare experience
30 million
customer contacts supported annually
25+ million
interactions daily
114+
contact centers worldwide
25,000+
skilled contact center specialists
10+ billion
annual customer communications