Navigating the Crisis Together
Right now, everyone in the world is grappling with unprecedented change, uncertainty, and disruption to our lives, work and families. This is uncharted territory for most businesses, governments and communities in which leaders are facing more pervasive, complex challenges than ever before. At Conduent, we’re collaborating swiftly and tirelessly with our clients, partners, government agencies and internal associates to protect the wellbeing of our people, our communities and the mission-critical operations of our clients that depend on us every day, and especially now more than ever.
Protecting the Health and Wellbeing of our Associate Base
We’re doing everything in our power to keep associates safe while following recommended government guidelines at our essential facilities. At this time, we’re operating with 75% of our associates working from home — an increase of more than 50% since mid-March. We’ve leveraged multiple technology solutions with secure connectivity to minimize business disruptions, increased sanitation and implemented rigorous protocols for contact tracing. These efforts, combined with a COVID-19 short term disability offering and other flexible leave policies, are helping to bring safety and peace of mind to our global workforce.
Delivering on Mission Critical When our Clients Need it Most
We continue to take care of our clients who rely on us and we’re exercising business continuity plans globally to ensure we deliver when it’s needed most – as evidenced by consistent operating levels and positive client feedback. Whether it’s virtual learning and HR management, COVID-19 contract tracing and reporting, increased customer care support, benefit payments, or outbound customer communications, Conduent is helping our clients and millions of their end-users with solutions to lessen the impact of this pandemic and keep essential operations running.