Frequently Asked Questions

At Conduent, we help companies and governments provide services to their customers and citizens. We receive inquiries across a broad range of topics. We’ve provided some of the most common questions and answers below in order to help you find the information you need quickly and easily.

How can I get assistance with my student loan?
For questions regarding your student loan, please call us at 800-835-4611.

How can I get a copy of my 1098-T?
For 1098-T forms or other student-loan related questions, please call us at 800-835-4611.

How can I get a copy of my W2?
The HR Workplace Solutions Center is available to assist with all HR and employee-related questions.

HR Workplace Solutions Center
1.888.471.2271
Monday – Friday 8:00am – 8:00pm Eastern Time (except for holidays)

How do I check the status of my job application?
For all recruiting-related questions, please send your request to Careers@Conduent.com. An recruiting specialist will assist you as soon as possible.

I have a question about a specific job opening. Can you help me?
For questions about specific job opportunities, please contact us at Careers@Conduent.com.

I received an invoice or check from Conduent and need assistance. Can you help me?
Our Accounts Payable Customer Service team will be able to assist you.

Customer Service
1.866.213.4619
p2p.invoice@conduent.com (invoice specific support)
p2p.check@conduent.com (check related support)

I see a deduction on my bank statement from Conduent. What is this about?
Please call us at 1-844-ONE-CNDT (663-2638) Monday through Friday between 8:00 a.m. and 7:00 p.m. Eastern Time for assistance.

How do I request an employment verification?
The HR Workplace Solutions Center can assist with employment verifications.

HR Workplace Solutions Center
1.888.471.2271
Monday – Friday 8:00am – 8:00pm Eastern Time (except for holidays)

I need assistance with one of the following state programs: EPPI, unemployment, Way to Go, EBT Card. Can you help me?
Please call your state program’s helpline for assistance. If you are unable to find the information you’re looking for, call us at 1-844-ONE-CNDT (663-2638) Monday through Friday between 8:00 a.m. and 7:00 p.m. Eastern Time and we’ll do our best to assist you.

I have a traffic ticket I need to pay. Where can I do that?
Please contact your local Department of Motor Vehicles (DMV) for assistance.