Loan Manager is our best-in-class, digital, cloud-based loan and lease servicing and collections platform. With this powerful technology, financial institutions, OEM captives and consumer finance firms can service and collect on all types of loans such as autos, light or commercial trucks, power sport and marine vehicles as well as unsecured lines of credit.
Coupling the latest in digital and cloud-based technologies with intuitive dashboard tools and integrated automation, Loan Manager drives high-efficiency productivity across loan and lease servicing and collections operations.
Loan Manager can handle an infinite variety of fixed or variable rates, including the most complex terms for loans and leases.
The platform equips users with the tools they need to rapidly assist borrowers and thoroughly work collection lists from a single screen. An open ecosystem and ability to efficiently handle large volumes and complex portfolios make this a stand-out platform for achieving operational excellence.
- Account dashboard
- Agent-triggered or rule-based letters, texts, emails
- Case and contract management
- Configurable alerts
- Document storage/retrieval
- End-of-loan processing
- Payoff quotes
- Transaction history
- Contract management
- Credit bureau reporting
- Customer self-service
- Payment plans
- Vendor management
Conduent is one of the nation’s largest application service providers for consumer loan and lease servicing systems, supporting in excess of 14M consumer loans and leases for our clients, and managing more than $120B in consumer loan assets.
We’re also a trusted strategic collections partner with right-shoring capabilities that match clients’ needs with talent and location, while driving higher borrower self-cure rates through omnichannel capabilities.
Average efficiency gain of 15-30% and savings of up to 40-50% versus in-house onshore alternatives and meeting SLA targets.
Quickly tailor, scale and evolve your loan, lease and collections operations to stay aligned with emerging technologies and borrower behavior.
Real-time processing improves the customer experience and allows your users to see updates immediately.
Integration with industry-leading service providers and embedded workflow capabilities enable automation across your operations.
Customizable business rules to tailor your business management, personalize experiences and drive productivity.
Loan Manager offers always-on protection from attacks, sitting on a private cloud accessed only through a secure VPN exclusive to Loan Manager clients,.
Performance and power at scale.
Average implementation timeframe 3-4 months.
We invest $2M+/yr in Loan Manager enhancements, innovations and automation tools.
Loan Manager clients have the support of an account manager and a team of SMEs on-call 24/7.